Support

Get help through a private account ticket.

Support conversations live inside Studio so requests, replies, and relevant account context stay attached to the signed-in account instead of a public form.

Generation help

Include the generation or request ID, selected model, expected result, and what happened. Do not paste private API keys.

Billing help

Include the order identifier shown in Studio > Payments. Never send a full card number, password, or Stripe secret.

Account and API help

Use a private ticket for sign-in, export, deletion, sessions, API keys, or request-log questions tied to your account.

Private support workspace

Open, follow, and reply to a ticket in Studio.

Sign-in is required. If you are not signed in, the next screen will ask you to authenticate before showing account support.

Keep secrets out of ticketsDo not submit passwords, complete API keys, raw session tokens, provider credentials, or full payment-card details. Support has no reason to request them.

What to expect

Tickets can be opened with normal or high priority, followed in a private conversation, closed, and reopened. No public response-time guarantee or production support SLA is claimed for this pre-release environment.